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Money saved on commissions $93,500, 13 Roles filled in 5 weeks, 356 number of candidates reached out to.


TFE Hotels have seven brands, with 79 hotels, in six countries. With 20 new hotels underway and more in the pipeline, their need for talent is immense. Headquartered in Sydney, TFE Hotels is Australia’s international hotel company and the only Australian based hotel group with in-house end-to-end development solutions.


TFE have a decentralised recruitment model, where Managers take control over their vacancies, but in the current talent market, Managers were struggling to fill the roles with the huge amount of admin that needed to be done, such as sourcing, replying and booking in interviews. With a growing vacancies list and an already busy HR team, TFE needed recruiting assistance for a short period to help them to fill some vital open roles. TFE was working on implementing an ATS but had not yet completed this project. This meant that applicants that were applying for various brands were not being shared across the business.


Rent a Recruiter used their own ATS so that we could speak to candidates across all brands about opportunities. This helped to build a talent pool for TFE. We helped TFE restructure their job ads, which opened up the space for an increase in more suitable applications. Rent a Recruiter was initially engaged on a 3-month contract, after being so thrilled with the service, TFE extended this contract for another 2 months so that Rent a Recruiter could assist with their expansion.

TFE Hotels Case Study Cover New Design
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  • Talent short market
  • Low application rate
  • No ATS
  • No time to source


  • Money saved on
    commissions $93,500
  • 13 Roles filled in 5 weeks
  • 356 number of candidates
    reached out to

Rent a Recruiter relieved a significant amount of pressure from our operational Managers and made the hiring process smooth, efficient and tapped into hidden talent through their resourceful and proactive approach. Rent a Recruiter were a pleasure to liaise with and we couldn’t recommend them enough!

Leah Osborne

People & Capability, TFE Hotels

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