Employee resilience is the ability for individuals to continually adapt to, cope with, and recover from internal and external stressors. Dr. Na Fu says that resilience is a skill which can be developed over time. As employees encounter new, stressful experiences, they move through a three-step process of reacting, responding, and recovering. The more opportunities employees have to move through change while being supported by their organisations, the more employees can strengthen their resilience.
As organisations continue to face new and unexpected challenges, the ability to identify resilience within employees will help leaders adapt their organisations to meet the rapid pace of change.
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