• Large-Scale Talent Outreach: Engaged thousands of mechanics through proactive sourcing strategies.
• Full-Cycle Recruitment Management: Handled candidate screening, interviews, and offer processes for both workshop and corporate roles.
• Process Optimisation: Introduced a new application process to streamline hiring efficiency.
• Recruitment Training: Provided training for CDC NSW’s internal teams to enhance recruitment effectiveness.
• Employer Branding & Engagement: Strengthened CDC NSW’s reputation as an employer of choice, attracting top talent.
• Sponsorship Implementation: Established a structured process for overseas mechanic sponsorship, expanding the talent pool.

CDC NSW is a leading provider of bus services across metropolitan and regional New South Wales, operating as part of one of the world’s largest land transport companies. Across Australia, CDC NSW supports over 5,700 staff and manages a fleet of more than 12,000 vehicles.

Its parent company, ComfortDelGro, is headquartered in Singapore and operates in 12 countries, including the United Kingdom, New Zealand, China, Ireland, France, Malaysia, Spain, Portugal, Greece, and the Netherlands.

Talent Acquisition Challenges 

• Urgent Talent Shortage: High demand for skilled mechanics across multiple locations, with limited available candidates.
• Recruitment Gap: No internal recruiter to manage essential vacancies, leading to stalled hiring processes.
• High-Volume Hiring Needs: Required large-scale outreach to thousands of mechanics, alongside corporate recruitment efforts.
• Strategic Recruitment Approach Needed: A solution beyond standard job postings, requiring proactive sourcing and talent engagement.

CDC NSW faced an urgent talent shortage, with high demand for skilled mechanics across multiple locations and a limited candidate pool. The absence of their dedicated recruiter left essential vacancies unfilled, causing hiring delays. With large-scale recruitment needs spanning both workshop and corporate roles, CDC required more than standard job postings they needed a proactive sourcing strategy to engage top talent efficiently.

Talent Acquisition Embedded Solution

CDC NSW engaged Rent a Recruiter on an initial three-month contract to provide an experienced Talent Partner to manage recruitment for both workshop and corporate roles. The success of this approach led to a contract extension for an additional six months.

By embedding a dedicated recruiter into CDC NSW’s hiring operations, Rent a Recruiter delivered an agile and results-driven solution. This partnership ensured the rapid hiring of essential mechanics and corporate professionals, strengthening CDC NSW’s workforce and operational stability. The strategic approach not only filled immediate vacancies but also laid the groundwork for sustainable, long-term talent acquisition success.